Terms & Conditions

§ 1 - Scope of the general terms and conditions (GTC)

The subject of the general terms and conditions (GTC) is the regulation of the contractual conditions for all contracts of WolfSD eU iG- hereinafter referred to as „contractor“ – with its customers – hereinafter referred to as „customer“ – which are concluded between these parties. If everyone involved in the contract is meant, the term “parties” is used below.

The current version of the general terms and conditions at the time of the conclusion of the contract applies.

§ 2 - Offer and conclusion of contract

The contract language is nglish – unless the parties agree otherwise.

According to the general rules, a contract is concluded in writing or orally by means of corresponding declarations of intent. Here by the confirmation of a non-binding offer from the customer by the contractor.

The current version of the general terms and conditions explained below will always be part of the contract.

§ 3 - Services and changes to services

The services of WolfSD eU iG  are mainly limited to

The organization and / or handling of events of any kind

The rental of technical equipment

The provision of staff for events of all kinds

The Grocerie sales development and food trend development and consulting

The basis for the provision or fulfillment of the contractually agreed obligations is the description of services that WolfSD eU iG has worked out on the basis of the information provided by the customer and presented to the customer. The customer has to check this description of services for correctness and completeness, otherwise the contract with this content is concluded.

The contractor does not need to provide a service description for services that require little effort. The contractual basis here is the written or oral agreement of the parties.

Changes to the service content after the conclusion of the contract by the customer are possible, but the contractor reserves the right to change dates and / or prices in such a case. The respective scope of the change usually consists of the actual additional effort or the reduced effort. This will be communicated to the customer as promptly as possible, and the content of the contract with his consent. The general rules on contract amendments or amendments apply.

In the event of a short-term request to change the obligation to perform – in whatever way it may be designed – an additional service not previously agreed can also be agreed between the parties directly on site. In such a case, too, the contractor reserves the right to change dates and / or prices. The resulting additional work arises from the direct request of the customer but already with the start of the provision of the desired additional service by the contractor. The customer has to bear the costs in the form of the actual additional expenditure.

The customer must provide the contractor with all documents and information necessary for the provision of the service in full and in a timely manner and inform him of all relevant circumstances that are necessary for the smooth provision of the service. This also applies in particular to circumstances that the customer only became aware of after the start of performance. The customer must bear any damage resulting from information or circumstances that were not communicated in a timely manner.

Checking the legality of a project is not the job of the contractor, but the duty of the customer; unless otherwise agreed by the parties.

WolfSD eU iG reserves the right to commission third parties to provide partial services. WolfSD eU iG assumes liability for damage caused by third parties.

The wolfSD eU iG are divisible.

§ 4 - Payment, offsetting, prices

Payment by WolfSD eU iG is accepted by cash and / or bank transfer.

The customer is only entitled to offset against the contractor if the counterclaims are undisputed, if they have already been legally established, or if the contractor himself has recognized them. For the rest, reference is made to the general rules on offsetting.

WolfSD eU iG reserves the right to set the prices for the respective services. The basis is the price according to the offer. In addition, there are any costs for additional services requested by the customer. These costs usually consist of the actual additional expenditure of the respective additional service and are determined as such by the contractor and charged to the customer.

Liabilities to WolfSD eU iG  must be transferred to the account given to the customer by the contractor within 14 days after the invoice has been issued, unless the parties have agreed otherwise.

The invoicing by Wolf SD eU iG takes place via e-mail to the e-mail address given to the contractor by the contractor.

Technical equipment rented from Wolf SD eU iG must be returned within 14 days of the event. Any costs that incurs due to a late return must be borne by the customer.

If payment is not made on time, the customer will be sent a reminder. The customer must transfer the amount owed within 14 days of receiving the reminder. If the customer does not make any payment in the grace period, the amount owed will be collected by a commissioned debt collection agency.

The customer also has to pay the statutory default interest that is set by entrepreneurs for business-related transactions.

§ 5 - Obstacles to performance

Costs that arise as a result of WolfSD eU iG´s performance obligation not being able to be met in accordance with the contract by the latter or by a third party commissioned by it – for which it is liable – are to be borne by the party responsible for the reason for the impediment to performance.

Those costs that arise due to an obstacle to performance for which neither the customer nor the contractor is responsible are to be shared in accordance with the general rules of private law.

§ 6 - Warranty

The basis for the provision of services by WolfSD eU iG is the service description agreed by the parties or the written offer confirmed by the customer.

The customer must notify WolfSD eU iG of any defects in the service provided in accordance with the statutory rules at the time the service is provided, otherwise it is understood as approved by the customer.

If WolfSD eU iG has been notified of any defect by the customer in good time, WolfSD eU iG expressly reserves the right to remedy the defect. If this is no longer possible in good time, the price to be paid by the customer for the service will be reduced proportionally by the institute for price reduction.

§ 7 - Customer's right of withdrawal

The customer has no special rights of withdrawal, unless the parties have agreed otherwise.

§ 8 - Liability and Compensation

The customer is liable for such damage himself that is caused by circumstances for which he is responsible. Any damage to the property of WolfSD eU iG that is caused by the customer himself or by persons for whose behavior he is responsible must also be borne by the customer. The customer has to reimburse the repair or new acquisition costs.

§ 9 - Contract text storage

The text of the contract is saved or, in the case of contracts between those present, is deposited after they have been signed. A copy or a copy of the contract and its content must be given to the customer. With the express consent, this transcript / copy can also be sent to the customer by email.

§ 10 - place of jurisdiction

The place of jurisdiction for all disputes arising from a contractual relationship with WolfSD eU iG is the Vienna Commercial Court.

This is to be understood as a choice of law to which the customer agrees by accepting the general terms and conditions of WolfSD eU iG.

Only the applicable law of the Republic of Austria should apply. Exceptions can be the mandatory consumer protection regulations of the federal government and the EU.

§ 11 - Deviating conditions of the customer

In the event that the customer wants to apply his own general terms and conditions (GTC) to the contractual relationship, which differ in content from those of WolfSD eU iG, only the general terms and conditions (GTC) of WolfSD eU iG apply.

Any deviating must be expressly and mutually agreed by the parties.

§ 12 - data protection

By accepting the general terms and conditions (GTC), the customer agrees that the provider may save all personal data provided for the management of the contractual relationships. This also applies to data that has become known through the sending of invoices by email approved by the customer.

WolfSD eU iG undertakes under no circumstances to pass on the stored personal data to third parties, or to allow unauthorized persons to inspect them.

WolfSD eU iG requires the customer’s separate consent for the delivery of a newsletter.

The stored data is on servers in Austria.

§ 13 - General provisions

Unless otherwise agreed by the parties, the statutory provisions for business between entrepreneurs apply accordingly.

The current version of the general terms and conditions (GTC) can be viewed at any time on the website www.wolfsd.co.uk